This page is built for the procurement officer, the CISO, and the fintech partner evaluating BigPrepaid before signing a Master Services Agreement. Every figure below ties to a dated audit, a registered license, or a publicly verifiable credential — nothing here is marketing copy.
Treat this as the answer key to your vendor security questionnaire. Each row below maps to a certificate, audit letter, or license number we will produce under NDA within one business day of a procurement request.
Information Security Management System certified to the 2022 revision. Statement of Applicability covers all in-scope prepaid processing systems, the dealer desk tooling, and the wholesale API surface.
Audited annually since 2019 by Schellman & Co. The most recent opinion covers the Security, Availability, and Confidentiality trust service criteria across the full production environment.
Direct Master Distributor status with the four major open-loop networks. Letters on issuer letterhead available under NDA; bypasses aggregator markups on Blackhawk, InComm, PaySign, and Greenlight.
Settlement-direct with Verizon, AT&T, T-Mobile, Cricket, Tracfone, Mint Mobile, and 22 additional MVNO carriers. No aggregator in the middle of the wire path for top-of-house brands.
Tokenized card-data handling across all open-loop fulfillment paths. AML program aligned to FinCEN MSB obligations, with transaction monitoring, sanctions screening, and SAR escalation playbooks.
Independent attestation provider since 2019. Issues our SOC 2 Type II opinion annually and ISO 27001 surveillance findings on a defined cycle. Audit reports are available to qualified prospects under NDA.
Compliance is a chronological record, not a slide. Every milestone below is anchored to a year, a report, or a registered license number that procurement can independently confirm.
Founded in Miami, Florida, by former TracFone wholesale account managers. Initial carrier relationships opened with three MVNO partners and one open-loop issuer.
Information security program formalized. From this date forward, BigPrepaid has recorded zero material breach events across the production platform and the dealer desk tooling.
Independent attestation begins. Schellman & Co. retained as the recurring auditor of record, with annual Type II opinions covering Security, Availability, and Confidentiality.
ISMS certified to the 27001 standard, with annual surveillance audits continuing through 2024. Statement of Applicability covers the wholesale platform, the REST API, and the dealer desk environment.
Independent industry recognition for distribution scale, fulfillment reliability, and reseller program quality across the wholesale prepaid category.
Trailing twelve-month gross prepaid volume crosses the four-hundred-million threshold. Reseller base up versus prior year; catalog expanded to 1,400+ live SKUs across wireless, gift card, open-loop, transit, and bill-pay.
Compliance at BigPrepaid is staffed, not outsourced. Every prepaid product line in the catalog is reviewed by a licensed specialist before activation, and every reseller onboarding flows through a documented KYC / KYB queue.
If your procurement cycle is ready to move, open a wholesale account and place a starter order above $500 to unlock the standard rebate tier. If your cycle requires the SOC 2 Type II report, the ISO 27001 certificate, or the Master Distributor letters first, request the audit pack and our compliance team will respond within one business day.
